Messages
Talk to Numonis
Open conversations with Numonis, reply to messages, and check previous threads.
Talk to Numonis
Messages centralizes conversations with your accountant and the Numonis team. Use it for accounting questions, support requests, or questions about documents.
Each conversation keeps the history, status, and category of the case.
How to get there
- In the sidebar, press Messages.
- On mobile, press Messages in the bottom navigation.
How to open a conversation
- Press New message or Create conversation.
- Choose the category closest to your question.
- Write a clear subject.
- Explain what you need and mention documents, invoices, or dates if applicable.
- Send the message.
How to reply
- Open Messages.
- Select the conversation.
- Write the reply in the text box.
- Attach files if the conversation allows it.
- Press Send.
Common statuses
- Open: Numonis or you can reply.
- Resolved: the case is closed, but you can check it.
- Unread: there is activity pending review.